Skip to content

Financial Care Counselors

Posted: 04/10/2022

As a Financial Care Counselor in Duke University Hospital’s Emergency Department, you will be responsible for delivering a positive patient experience in a high-production environment by conducting critical duties, such as the following: • Analyzing insurance coverage to ensure timely service • Providing general assistance to patients and visitors • Referring patients for financial counseling • Assisting with point of service collections • Registering patients while ensuring accuracy of demographics • Making physicians aware of their patients’ financial status • Making patients feel comfortable and helping resolve issues

Scroll To Top